Concierge

What Pancake Concierge does

One kiosk by the entrance that shows people where to go, so reception stops answering the same questions.

Put a Concierge screen by the entrance and people stop asking where to go. Visitors find the department themselves, see which door to head for, and see where to check in. What you put in Pancake App is what's on the screen. English and Norwegian are both there already. One button in the footer and the whole kiosk switches.

Why teams buy it: Reception stops answering the same four questions all day. People know where they're going before they reach the desk. Need to change something? You fix it in one place and the kiosks catch up on their own. The news page pulls from the feed you already publish to, so it looks after itself.

Built for every visitor

Easy reach moves the whole interface into the lower half of the screen.

A wheelchair user reaches every part of it. So does a child. It isn't a zoom, and it doesn't hide anything. Same pages, just lower down. Buttons are big enough for a gloved hand and the type has good contrast. One tap in the footer, on every screen. Need help? Visitors can call a member of staff themselves.

Managed from one place

All content lives in Pancake App. One login, however many kiosks you have.

Pages, cards, the map and coupons are edited in one place and go live on every screen at once. Devices are registered in the device manager, pick up the logo and colour from the profile, and each kiosk's status is shown in the list. More locations or entrances are added without rewriting the content, and without anyone going out to touch the screen.